Customer Care
- Public awareness
- Policy on General Management of Branches FY- 2024-26
- Threshold Limit Form
- Customer Awareness On Money Mule Frauds
- Policy On Document Management System (DMS) Digitization Of Critical Records & Documents (2024-26)
- Policy on Collection of Domestic Cheques/ Instruments for Financial Year 2024-27
- Important Instructions w.r.t execution of Safe Deposit Locker Agreement/ Supplementary Agreement.
- Standard Operating Procedure on Safe Deposit Locker
- Model Safe Deposit Locker Agreement
- Model Safe Deposit Supplementary Agreement
- Locker Policy FY 2024-27
- Customer Protection and Compensation cum Customer Relation Policy FY 2024-26.
- Policy on Unclaimed Deposit FY 2024-26
- Equal Opportunity Policy 2024-27
- Grievance Redressal Policy FY 2024-25
- Internal Ombudsman Scheme FY 2024-25
- Settlement of Deceased Claim and Missing Persons FY 2024-27
- Periodic updation of KYC(ReKYC)
- Customer Feedback
- THE RESERVE BANK - INTEGRATED OMBUDSMAN SCHEME, 2021
- Customer Protection – Limiting Liability of Customers in Unauthorised Electronic Banking Transactions
- Complaints /Grievances – Registration
- Grievance Redressal Officer
- Grievance Resolution System
- Rights to Customer
Address of CRPC, Chandigarh:
Reserve Bank of India, 4th floor, Sector 17, Chandigarh, 160017
RBI Contact Centre – 14448
https://cms.rbi.org.in
Service Charges
Download Application Forms
Awards & Accolades
Customer Care Centre
AADHAAR Card linkage
Doorstep Banking facility for Senior Citizens
Track Your Loan Status
Supreme Court Amrapali Project
Success Story of MUDRA BENEFICIARIES
Central Sector Interest Subsidy Scheme Salient Features
Indian Banks Auction Properties Information
PMJDY Grievances
Disclaimer
Banking Facilities for Persons with Special Needs
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