Help Section

How to Use the Website?

 

✅ Navigation:

  • Use the top menu bar to explore different sections.
  • Click on Home to return to the main page anytime.

 

✅ Searching for Information:

  • Use the search bar to find specific content.

 

✅ Forms & Submissions:

  • To submit any form, fill in the required fields and click on the Submit button.

 

✅ Downloading Resources:

  • Visit the Downloads section to access reports, documents, and other materials.
  • Click on the Download button to save files.

 

✅ Security & Privacy:

  • We ensure data security through SSL encryption.
  • Never share your login credentials with anyone.

 

💡 Common Website Issues & Solutions

  • ❓ Page Not Loading?
    ✔ Check your internet connection and try refreshing the page.
  • ❓ Unable to Submit Form?
    ✔ Ensure that all required fields are filled correctly and try again.

 

Screen Reader Accessibility

Web Content Accessibility will enable people with visual impairments access the website using assistive technologies, such as screen readers.

Information related to the various screen readers

Screen Reader Website
Non Visual Desktop Access (NVDA) http://www.nvda-project.org/
System Access To Go http://www.satogo.com/
Thunder http://www.screenreader.net/index.php?pageid=2
Non Visual Desktop Access (NVDA) http://www.nvaccess.org/download/
Job Access With Speech(JAWS 64bit) http://www.freedomscientific.com/Downloads/JAWS
Screen Access For All (SAFA) http://safa-reader.software.informer.com/download/
WebAnywhere http://webanywhere.cs.washington.edu/wa.php

 

Viewing Information in Various File Formats

The information provided by this portal is available in various file formats, such as Portable Document Format (PDF), Word, Excel and PowerPoint. To view the information properly, your browser need to have the required plug-ins or software. For example, the Adobe Flash software is required to view the Flash files. In case your system does not have this software, you can download it from the Internet for free. The table lists the required plug-ins needed to view the information in various file formats.

 

Note: To view Microsoft Office 2007 files, install the Microsoft Office Compatibility Pack along with the respective viewer.

Helpline
Toll Free Number 18008910
Other ATM Queries hoatm.calcutta@ucobank.co.in
E-banking related queries hoe_banking.calcutta@ucobank.co.in
Customer Grievances hosp.cscell@ucobank.co.in
M-banking related queries uco.mbanking@ucobank.co.in

Debit Card Hotlisting

Option SMS Format Example SMS to be sent on
1 HOT HOT 9230192301
2 HOT<space><last 4 digit of card no.> HOT 1234
3 HOT<space><14 digit account no.> HOT 12345678901234

UCO Secure Mobile App

Alternatively, customers can download UCO Secure app from Play Store/App Store for “instantly blocking/unblocking” any digital banking service (m-banking, e-banking, debit card, UCO-UPI, UCOPAY+(e-wallet)) anytime, anywhere.”

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